MEET THE TEAM

Meet our talented team of Directors and Managers here at OneCall24

DIRECTORS

Rasul Chatoo

Organisational Development Director

Rasul is one of the co-founders of OneCall24 and has over 20 years of experience in the healthcare recruitment sector. Rasul has a passion for business strategy, and he aims to create a strong timeless brand that spreads the power of optimism amongst OneCall24’s stakeholders.

David Crewe

Sales Director

As one of the co-founders of OneCall24, David has over 22 years of experience working within the healthcare sector. He has been a key part of two companies going from £0 to over £100 million turnover. David wanted to create a brand that gave back to its candidates and offer his internal staff a transparent and open philosophy to everyday business.

Matthew Betteridge

CEO

Matthew is one of the founding directors of OneCall24 and has over 15 years of experience in the healthcare recruitment sector. He has created a business with strong cultural values, with a focus on continual progression. Matthew has a passion for building relationships and delivering a quality service to valued clients, candidates and employees.

Geoff Lloyd

Non-Executive Chairman

Geoff joined OneCall24 Group in February 2020 as NED Chairman. He has operated as CEO and Chairman in the recruitment sector since 1978 where he founded a large $1bn turnover multinational organisation which he continues to serve as Chairman today. Geoff has a passion for the sector and loves being part of exciting progressive organisations.

Will Fawbert

CFO

Will joined OneCall24 in March 2022 as CFO. He qualified as a Chartered Accountant with KPMG in 1997, and has extensive strategic and operational experience in the board room of several fast-growing companies, most recently in the recruitment sector. He is passionate about bringing people together to solve problems and deliver service excellence.

MANAGERS

Alex Johnson

Regional Manager

Alex heads up the business development team for Onecall24. With 8 years’ experience in healthcare recruitment…

Alex Johnson

Regional Manager

Alex heads up the business development team for Onecall24. With 8 years’ experience in healthcare recruitment he’s successfully ran national portfolios of NHS and private sector clients. Alex quickly progressed into senior management running a successful temporary and permanent healthcare agency. Thriving under pressure and the buzz of growing teams and departments, Onecall24 offers him a new opportunity and challenge to progress his career.

Amaan Nadeem

Manager

Amaan heads up our business development team as well as managing other areas as a billing…

Amaan Nadeem

Manager

Amaan heads up our business development team as well as managing other areas as a billing manager. Amaan has been with OneCall24 for nearly 2 years however has over 8 years’ experience within healthcare recruitment working on both the NHS & the private sector with a proven track record of starting desks from scratch. He now uses his extensive experience and industry knowledge to train and develop his teams as well as taking pride in leading from the front.

Andrea Bartha

Payroll Manager

Andrea manages payroll and has been working in the industry for over 4 years. She is…

Andrea Bartha

Payroll Manager

Andrea manages payroll and has been working in the industry for over 4 years.

She is responsible for delivering payroll on a weekly basis and ensuring that this is done with 100% accuracy.

She has also been assisting and successfully supporting all relevant system implementations by developing new processes and constantly improving the department.

Andrea and the rest of the team are very dedicated to delivering payroll to the highest standards.

Barney Crawshaw

Area Manager

Barney has been with OneCall24’s thriving sales team since June 2016. He has continually contributed to…

Barney Crawshaw

Area Manager

Barney has been with OneCall24’s thriving sales team since June 2016. He has continually contributed to the progress of the business. As the company has grown Barney has used his experience to train and develop new and existing staff members. Barney’s values are focused on providing great customer service and promoting this culture within the business.

Beverley Mendoza

Operations Manager

Beverly has helped spearhead Manila Operations back in 2017, her 13 years of experience in project…

Beverley Mendoza

Operations Manager

Beverly has helped spearhead Manila Operations back in 2017, her 13 years of experience in project implementation, process improvement and customer service satisfaction led the organisation to grow it’s back office in the Philippines.

She currently holds the role of Operations Manager handling departments such as Payroll, Customer Service, Credit Control, Compliance and Registration.

Cultivating a culture of performance excellence is her strongest objective.

Bongai Mlambo

Area Manager Existing Areas

Bongai is a highly motivated, hardworking autonomous self-starter that has developed comprehensive understanding of the healthcare…

Bongai Mlambo

Area Manager Existing Areas

Bongai is a highly motivated, hardworking autonomous self-starter that has developed comprehensive understanding of the healthcare market within the NHS and Private sector, he has a proven track record to succeed that has been built over 8 years of experience. He recently moved to our South African offices from the UK where he enjoys passing on his knowledge across all levels of the business.

Christine Naicker

Area Manager LDMH

Christine has 13 years of management experience in various sectors. She believes in leading from the…

Christine Naicker

Area Manager LDMH

Christine has 13 years of management experience in various sectors. She believes in leading from the front. Her passion has always been people which is the highlight of her job. She enjoys the thrill of being part of a fast-paced organisation that makes such a positive impact to others.

Daniel Laurent

Senior Area Manager

Daniel is one of our Area Managers, having worked his way up from Account Manager and…

Daniel Laurent

Senior Area Manager

Daniel is one of our Area Managers, having worked his way up from Account Manager and Consultant in a very short space of time. He has been working in the Healthcare recruitment industry for 9 years and his experience allows him to achieve the best results from his own portfolio, but also to educate and bring knowledge to the rest of his team and the staff he manages. Daniel is a very ambitious individual and also has experience selling off-plan property investments to wealthy individuals across the globe.

Daniela Kempster

NHS Area Manager

Daniela has over 15 years Healthcare Recruitment Experience in the UK dealing with both the Private…

Daniela Kempster

NHS Area Manager

Daniela has over 15 years Healthcare Recruitment Experience in the UK dealing with both the Private & NHS sector. She is self-motivated with commitment to superior service. Experienced working in fast paced environments that demand strong organisation, interpersonal and leadership skills. She is a results driven leader with high energy and a passion for what she does, along with always striving to bring 110% to the work that she does. Her goal is to build strong long-term, mutually beneficial relationships with colleagues, clients and candidates alike to succeed in delivering the best service and growth for the business.

Diane Mckenzie

Credit Control Manager

Diane is the Senior Credit Controller with just over 12 years of experience and knowledge within…

Diane Mckenzie

Credit Control Manager

Diane is the Senior Credit Controller with just over 12 years of experience and knowledge within the B2B field. With the additional benefit of a Customer Service background prior to moving into Finance.

Edgar Dekker

Area Manager New Areas

Edgar is one of our Area Managers and comes with more than 15 years of management…

Edgar Dekker

Area Manager New Areas

Edgar is one of our Area Managers and comes with more than 15 years of management experience in the customer service world, within multi-national, entrepreneurial environments. His background consists of numerous achievements in the customer service and operations management arena. From prospecting new clients to developing and analysing existing account/operational activities and coaching and managing team managers, Edgar excels at directing all aspects of the customer service journey, while continually fostering long-standing relationships.

Faizel Mohesh

Area Manager LDMH

Faizel has more than 9 years of Business & BPO leadership experience. His key areas of…

Faizel Mohesh

Area Manager LDMH

Faizel has more than 9 years of Business & BPO leadership experience. His key areas of competence are not limited to crafting and executing effective people strategies in the area of talent management, performance development, change management, organisational effectiveness, attraction & retention and employee relations. He brings an acute, creative and serving management style which is key to collaborating at generating results within any sphere he serves. Cultivating a new form & definition of winning. Faizel is a father to a 9 year old daughter who was diagnosed with ADHD at 6 years of age, which is why he is so passionate about the team he works for here at Onecall24 Limited.

Famia Dayalram

NHS Area Manager

Famia is a confident, assertive, competitive, and fun-loving individual who has a passion for driving results…

Famia Dayalram

NHS Area Manager

Famia is a confident, assertive, competitive, and fun-loving individual who has a passion for driving results through people. Imparting in the lives of others and watching people grow and thrive has always been her ultimate success story. She is a firm believer in serving others and believes that to be the foundation of good leadership.

Fatima Hansa

Sales Manager Existing Areas

Experienced Operations manager with more than 25 years of sales experience in the service sector. Passionate…

Fatima Hansa

Sales Manager Existing Areas

Experienced Operations manager with more than 25 years of sales experience in the service sector. Passionate about growing and developing teams to reach their full potential at both organisation and personal level. My personal goal is to build relationships and offer quality service using the OneCall24 core values and to be part of the success story of the organisation.

Fieme Gaffur

Area Manager Existing Areas

The only real failure in life is not trying. This is yet profound statement summarizes Fiema…

Fieme Gaffur

Area Manager Existing Areas

The only real failure in life is not trying. This is yet profound statement summarizes Fiema Gaffur’s personal and professional pursuits, displaying a strong determination to take on challenges and risks, with a firm belief that through focused efforts and persistence positive results will follow. Through her 13 years of experience in Management in Sales & Customer Relations, she has become adept in ensuring adherence to organisational goals and requirements while facilitating streamlined logistical operations and motivating team members to peak performance levels . Fiema has earned a reputation for her ability to find new ways of creating amazing relations which she displays daily.

Inge Fisher

HR Business Partner SA

Passionate about growing high performing people and teams, leading with heart and putting the human back…

Inge Fisher

HR Business Partner SA

Passionate about growing high performing people and teams, leading with heart and putting the human back into human resources to increase company performance and productivity. Inge is a Human Resources Professional that is committed to growing the effectiveness of people in organisations to achieve individual and organisational success. She has gained many years of experience in leading the HR function in various business sectors in South Africa and Africa. She is committed to life long learning and research and believes in a growth mindset. Inge joined OneCall24 in September 2021 and looks forward to contributing to the continuing success and growth of OneCall24.

Ivan Jones

Sales Manager New Areas

Ivan heads up the development and expansion of new areas for our private care home division…

Ivan Jones

Sales Manager New Areas

Ivan heads up the development and expansion of new areas for our private care home division from our office in Durban, South Africa. Coming from a background in outsourcing international businesses divisions to South Africa, as well as a passion for developing and training people to reach their personal goals has set OneCall24’s new office up for success. His goal is to ensure that OneCall24 is the employer of choice for any candidate in the UK market and that we are the first and only call for care homes needing staff.

Kevin Pillay

Area Manager New Areas

Kevin is one of our Area Managers based in Durban, who joined the SA team in…

Kevin Pillay

Area Manager New Areas

Kevin is one of our Area Managers based in Durban, who joined the SA team in September 2021. As one of the first non-billing managers, and new to the healthcare recruitment industry, Onecall24 offers him a new and exciting challenge that he could not resist. He is dedicated to growing his team so that together they can achieve the best results for the business. Kevin’s values align with those of Onecall24 along with building lasting relationships and ensuring our customers experience world class service.

Marius Van Staden

Candidate Engagement Manager

Marius has a passion for recruitment and has continued to be for the past 20 years,…

Marius Van Staden

Candidate Engagement Manager

Marius has a passion for recruitment and has continued to be for the past 20 years, spanning various continents, and specialising in business improvement, engagement and business consulting. He enjoys developing people and assisting companies to add value by creating results driven processes and teams.

Nazmin Akthar

Area Manager

Nazmin is one of the billing Area Managers who has been part of the OneCall24 team…

Nazmin Akthar

Area Manager

Nazmin is one of the billing Area Managers who has been part of the OneCall24 team for over two years. Being a Psychology student means she brings with her skills and knowledge that help her achieve the best results for everyone. She leads from the front, supports and guides her team to ensure that they excel in their roles, to get the best results. She thrives in helping people achieve successful journey’s! Her job is to warrant that the customer relations consultants are providing outstanding customer service, recruiting compliant staff and working to the best of their abilities to meet targets.

Nic Manley

Group Financial Controller

Nic has been the Financial Controller for OneCall24 Limited since April 2017 and has worked in…

Nic Manley

Group Financial Controller

Nic has been the Financial Controller for OneCall24 Limited since April 2017 and has worked in senior positions within the recruitment industry for 20 years in various diverse sectors.
His main roles are heading up finance, cash management, credit control, and payroll ensuring that all parts of the department work in perfect harmony. Nic enjoys the fast-paced environment of the recruitment industry and ensures that both internal and external clients receive timely and excellent service.

Philomena Odumenya

Registered Manager

Philomena is a qualified nurse and midwife with many years of experience to date. As a…

Philomena Odumenya

Registered Manager

Philomena is a qualified nurse and midwife with many years of experience to date. As a clinical lead,  she has over 11 years’ experience within the Healthcare recruitment industry. Her career this far has taken her to different heights, from delivering patient care within worldwide renowned UK hospitals to filming a 3 series TV healthcare programme with Doctor Christian Jessen. Her passion is to continue achieving clinical excellence and maintain high standards in management & practice.

Reshma Ramcharan

Learning and Development Specialist

Reshma is a result oriented and self-motivated Learning and Development Consultant with more than 15 years…

Reshma Ramcharan

Learning and Development Specialist

Reshma is a result oriented and self-motivated Learning and Development Consultant with more than 15 years of comprehensive experience in conducting training needs analysis and in the design, implementation, and evaluation of blended learning solutions to staff at all levels. Her passion for Learning and Development extends itself to coaching and mentoring which has helped her qualify as a Life Coach, which has equipped her with the necessary coaching skills for her current position.

Sajin Sivadasan

Manager

Sajin’s journey started a month after OneCall24 opened its doors. With no experience in healthcare, Sajin…

Sajin Sivadasan

Manager

Sajin’s journey started a month after OneCall24 opened its doors. With no experience in healthcare, Sajin started off working in the registration/compliance department and he quickly progressed and found himself promoted to a head-hunter. Sajin excelled in his role and was given an opportunity to be a part of the ever-growing sales department. Using his experience and knowledge from each part of the business, he established himself within the team and finds himself in an integral part of the business. As one of the business development managers Sajin is using his 4 years of knowledge to help develop new members of the team.

Samantha Cassim

Area Manager Existing Areas

Samantha has been a part of Onecall24 since we first launched in South Africa in March…

Samantha Cassim

Area Manager Existing Areas

Samantha has been a part of Onecall24 since we first launched in South Africa in March of 2021. She started as a customer relations consultant and has now been promoted to Area Manager. Samantha has 8 years of management and recruitment experience in Sales, Customer Service, Compliance and Registration. She has a passion for helping people achieve performance excellence and to provide a good customer service to the people she works with.

Selicia Reddy

Area Manager Existing Areas

Selicia has been with Onecall24 from the 2021 . She had been appointed as a business…

Selicia Reddy

Area Manager Existing Areas

Selicia has been with Onecall24 from the 2021 . She had been appointed as a business Developer and successfully achieved the position of an Area Manager within the business. She continues to contribute to the progress of the business; Selicia has used her experience to train new and existing staff members. Her dedication and experience reflect through the performance of her team. Her strong interpersonal skills and managements skills has been obtained through 7 years of being in a management role in customer services and sales. Her values and focus is on providing great customer services and promoting the business culture with her area at all times.

Shane Gibson

Sales Manager LDMH

Shane is a Sales Manager who has 14 years’ experience working in senior management positions for…

Shane Gibson

Sales Manager LDMH

Shane is a Sales Manager who has 14 years’ experience working in senior management positions for world renowned businesses. Shane’s ability to quickly assess systems and analyse data has resulted in resolving challenges and leading change successfully within all organisations he has worked. Shane believes in working hard and if you do anything, do it to the best of your ability. Shane is inspired daily by his wife who has run her own business successfully over the past 20 years.

Susanna Caddeo

Head Of Compliance & Audit

Susanna is the compliance manager and has been in the recruitment industry for over 4 years….

Susanna Caddeo

Head Of Compliance & Audit

Susanna is the compliance manager and has been in the recruitment industry for over 4 years. Her job is to implement and administers policies and best practices for compliance, vetting and governance, ensuring OneCall24 complies with the obligations of its various national SLA’s and Framework agreements. Susanna acts as liaison to governing bodies such as NMC and safeguarding as well as coordinating site visits for regulators and auditors.

Valdin Gounden

Area Manager New Areas

Has been a Leader in the Sales and customer service industry for 13 years. Valdin constantly…

Valdin Gounden

Area Manager New Areas

Has been a Leader in the Sales and customer service industry for 13 years.
Valdin constantly tries to better himself to be the best in everything he does. He enjoy’s upskilling and developing people as he continuously up skills and develops himself.

Will Oppong

Divisional Manager

Will is our NHS Divisional Manager, is well known in healthcare with a reputation for running…

Will Oppong

Divisional Manager

Will is our NHS Divisional Manager, is well known in healthcare with a reputation for running exceptional teams to a high standard. He leads from the front, with a number of years nursing recruitment experience. Will has formed relationships with some of the best known Hospitals across the UK. Will is a natural leader and ensures his team achieves success whilst maintaining the highest possible standards across all frameworks.

Alex Johnson

Regional Manager

Alex heads up the business development team for Onecall24. With 8 years’ experience in healthcare recruitment he’s successfully ran national portfolios of NHS and private sector clients. Alex quickly progressed into senior management running a successful temporary and permanent healthcare agency. Thriving under pressure and the buzz of growing teams and departments, Onecall24 offers him a new opportunity and challenge to progress his career.

Amaan Nadeem

Manager

Amaan heads up our business development team as well as managing other areas as a billing manager. Amaan has been with OneCall24 for nearly 2 years however has over 8 years’ experience within healthcare recruitment working on both the NHS & the private sector with a proven track record of starting desks from scratch. He now uses his extensive experience and industry knowledge to train and develop his teams as well as taking pride in leading from the front.

Andrea Bartha

Payroll Manager

Andrea manages payroll and has been working in the industry for over 4 years.

She is responsible for delivering payroll on a weekly basis and ensuring that this is done with 100% accuracy.

She has also been assisting and successfully supporting all relevant system implementations by developing new processes and constantly improving the department.

Andrea and the rest of the team are very dedicated to delivering payroll to the highest standards.

Barney Crawshaw

Area Manager

Barney has been with OneCall24’s thriving sales team since June 2016. He has continually contributed to the progress of the business. As the company has grown Barney has used his experience to train and develop new and existing staff members. Barney’s values are focused on providing great customer service and promoting this culture within the business.

Beverley Mendoza

Operations Manager

Beverly has helped spearhead Manila Operations back in 2017, her 13 years of experience in project implementation, process improvement and customer service satisfaction led the organisation to grow it’s back office in the Philippines.

She currently holds the role of Operations Manager handling departments such as Payroll, Customer Service, Credit Control, Compliance and Registration.

Cultivating a culture of performance excellence is her strongest objective.

Bongai Mlambo

Area Manager Existing Areas

Bongai is a highly motivated, hardworking autonomous self-starter that has developed comprehensive understanding of the healthcare market within the NHS and Private sector, he has a proven track record to succeed that has been built over 8 years of experience. He recently moved to our South African offices from the UK where he enjoys passing on his knowledge across all levels of the business.

Christine Naicker

Area Manager LDMH

Christine has 13 years of management experience in various sectors. She believes in leading from the front. Her passion has always been people which is the highlight of her job. She enjoys the thrill of being part of a fast-paced organisation that makes such a positive impact to others.

Daniel Laurent

Senior Area Manager

Daniel is one of our Area Managers, having worked his way up from Account Manager and Consultant in a very short space of time. He has been working in the Healthcare recruitment industry for 9 years and his experience allows him to achieve the best results from his own portfolio, but also to educate and bring knowledge to the rest of his team and the staff he manages. Daniel is a very ambitious individual and also has experience selling off-plan property investments to wealthy individuals across the globe.

Daniela Kempster

NHS Area Manager

Daniela has over 15 years Healthcare Recruitment Experience in the UK dealing with both the Private & NHS sector. She is self-motivated with commitment to superior service. Experienced working in fast paced environments that demand strong organisation, interpersonal and leadership skills. She is a results driven leader with high energy and a passion for what she does, along with always striving to bring 110% to the work that she does. Her goal is to build strong long-term, mutually beneficial relationships with colleagues, clients and candidates alike to succeed in delivering the best service and growth for the business.

Diane Mckenzie

Credit Control Manager

Diane is the Senior Credit Controller with just over 12 years of experience and knowledge within the B2B field. With the additional benefit of a Customer Service background prior to moving into Finance.

Edgar Dekker

Area Manager New Areas

Edgar is one of our Area Managers and comes with more than 15 years of management experience in the customer service world, within multi-national, entrepreneurial environments. His background consists of numerous achievements in the customer service and operations management arena. From prospecting new clients to developing and analysing existing account/operational activities and coaching and managing team managers, Edgar excels at directing all aspects of the customer service journey, while continually fostering long-standing relationships.

Faizel Mohesh

Area Manager LDMH

Faizel has more than 9 years of Business & BPO leadership experience. His key areas of competence are not limited to crafting and executing effective people strategies in the area of talent management, performance development, change management, organisational effectiveness, attraction & retention and employee relations. He brings an acute, creative and serving management style which is key to collaborating at generating results within any sphere he serves. Cultivating a new form & definition of winning. Faizel is a father to a 9 year old daughter who was diagnosed with ADHD at 6 years of age, which is why he is so passionate about the team he works for here at Onecall24 Limited.

Famia Dayalram

NHS Area Manager

Famia is a confident, assertive, competitive, and fun-loving individual who has a passion for driving results through people. Imparting in the lives of others and watching people grow and thrive has always been her ultimate success story. She is a firm believer in serving others and believes that to be the foundation of good leadership.

Fatima Hansa

Sales Manager Existing Areas

Experienced Operations manager with more than 25 years of sales experience in the service sector. Passionate about growing and developing teams to reach their full potential at both organisation and personal level. My personal goal is to build relationships and offer quality service using the OneCall24 core values and to be part of the success story of the organisation.

Fieme Gaffur

Area Manager Existing Areas

The only real failure in life is not trying. This is yet profound statement summarizes Fiema Gaffur’s personal and professional pursuits, displaying a strong determination to take on challenges and risks, with a firm belief that through focused efforts and persistence positive results will follow. Through her 13 years of experience in Management in Sales & Customer Relations, she has become adept in ensuring adherence to organisational goals and requirements while facilitating streamlined logistical operations and motivating team members to peak performance levels . Fiema has earned a reputation for her ability to find new ways of creating amazing relations which she displays daily.

Inge Fisher

HR Business Partner SA

Passionate about growing high performing people and teams, leading with heart and putting the human back into human resources to increase company performance and productivity. Inge is a Human Resources Professional that is committed to growing the effectiveness of people in organisations to achieve individual and organisational success. She has gained many years of experience in leading the HR function in various business sectors in South Africa and Africa. She is committed to life long learning and research and believes in a growth mindset. Inge joined OneCall24 in September 2021 and looks forward to contributing to the continuing success and growth of OneCall24.

Ivan Jones

Sales Manager New Areas

Ivan heads up the development and expansion of new areas for our private care home division from our office in Durban, South Africa. Coming from a background in outsourcing international businesses divisions to South Africa, as well as a passion for developing and training people to reach their personal goals has set OneCall24’s new office up for success. His goal is to ensure that OneCall24 is the employer of choice for any candidate in the UK market and that we are the first and only call for care homes needing staff.

Kevin Pillay

Area Manager New Areas

Kevin is one of our Area Managers based in Durban, who joined the SA team in September 2021. As one of the first non-billing managers, and new to the healthcare recruitment industry, Onecall24 offers him a new and exciting challenge that he could not resist. He is dedicated to growing his team so that together they can achieve the best results for the business. Kevin’s values align with those of Onecall24 along with building lasting relationships and ensuring our customers experience world class service.

Marius Van Staden

Candidate Engagement Manager

Marius has a passion for recruitment and has continued to be for the past 20 years, spanning various continents, and specialising in business improvement, engagement and business consulting. He enjoys developing people and assisting companies to add value by creating results driven processes and teams.

Nazmin Akthar

Area Manager

Nazmin is one of the billing Area Managers who has been part of the OneCall24 team for over two years. Being a Psychology student means she brings with her skills and knowledge that help her achieve the best results for everyone. She leads from the front, supports and guides her team to ensure that they excel in their roles, to get the best results. She thrives in helping people achieve successful journey’s! Her job is to warrant that the customer relations consultants are providing outstanding customer service, recruiting compliant staff and working to the best of their abilities to meet targets.

Nic Manley

Group Financial Controller

Nic has been the Financial Controller for OneCall24 Limited since April 2017 and has worked in senior positions within the recruitment industry for 20 years in various diverse sectors.
His main roles are heading up finance, cash management, credit control, and payroll ensuring that all parts of the department work in perfect harmony. Nic enjoys the fast-paced environment of the recruitment industry and ensures that both internal and external clients receive timely and excellent service.

Philomena Odumenya

Registered Manager

Philomena is a qualified nurse and midwife with many years of experience to date. As a clinical lead,  she has over 11 years’ experience within the Healthcare recruitment industry. Her career this far has taken her to different heights, from delivering patient care within worldwide renowned UK hospitals to filming a 3 series TV healthcare programme with Doctor Christian Jessen. Her passion is to continue achieving clinical excellence and maintain high standards in management & practice.

Reshma Ramcharan

Learning and Development Specialist

Reshma is a result oriented and self-motivated Learning and Development Consultant with more than 15 years of comprehensive experience in conducting training needs analysis and in the design, implementation, and evaluation of blended learning solutions to staff at all levels. Her passion for Learning and Development extends itself to coaching and mentoring which has helped her qualify as a Life Coach, which has equipped her with the necessary coaching skills for her current position.

Sajin Sivadasan

Manager

Sajin’s journey started a month after OneCall24 opened its doors. With no experience in healthcare, Sajin started off working in the registration/compliance department and he quickly progressed and found himself promoted to a head-hunter. Sajin excelled in his role and was given an opportunity to be a part of the ever-growing sales department. Using his experience and knowledge from each part of the business, he established himself within the team and finds himself in an integral part of the business. As one of the business development managers Sajin is using his 4 years of knowledge to help develop new members of the team.

Samantha Cassim

Area Manager Existing Areas

Samantha has been a part of Onecall24 since we first launched in South Africa in March of 2021. She started as a customer relations consultant and has now been promoted to Area Manager. Samantha has 8 years of management and recruitment experience in Sales, Customer Service, Compliance and Registration. She has a passion for helping people achieve performance excellence and to provide a good customer service to the people she works with.

Selicia Reddy

Area Manager Existing Areas

Selicia has been with Onecall24 from the 2021 . She had been appointed as a business Developer and successfully achieved the position of an Area Manager within the business. She continues to contribute to the progress of the business; Selicia has used her experience to train new and existing staff members. Her dedication and experience reflect through the performance of her team. Her strong interpersonal skills and managements skills has been obtained through 7 years of being in a management role in customer services and sales. Her values and focus is on providing great customer services and promoting the business culture with her area at all times.

Shane Gibson

Sales Manager LDMH

Shane is a Sales Manager who has 14 years’ experience working in senior management positions for world renowned businesses. Shane’s ability to quickly assess systems and analyse data has resulted in resolving challenges and leading change successfully within all organisations he has worked. Shane believes in working hard and if you do anything, do it to the best of your ability. Shane is inspired daily by his wife who has run her own business successfully over the past 20 years.

Susanna Caddeo

Head Of Compliance & Audit

Susanna is the compliance manager and has been in the recruitment industry for over 4 years. Her job is to implement and administers policies and best practices for compliance, vetting and governance, ensuring OneCall24 complies with the obligations of its various national SLA’s and Framework agreements. Susanna acts as liaison to governing bodies such as NMC and safeguarding as well as coordinating site visits for regulators and auditors.

Valdin Gounden

Area Manager New Areas

Has been a Leader in the Sales and customer service industry for 13 years.
Valdin constantly tries to better himself to be the best in everything he does. He enjoy’s upskilling and developing people as he continuously up skills and develops himself.

Will Oppong

Divisional Manager

Will is our NHS Divisional Manager, is well known in healthcare with a reputation for running exceptional teams to a high standard. He leads from the front, with a number of years nursing recruitment experience. Will has formed relationships with some of the best known Hospitals across the UK. Will is a natural leader and ensures his team achieves success whilst maintaining the highest possible standards across all frameworks.