WORKING WITH US
WHAT TO EXPECT FROM US
Take a look at what we can offer your organisation and how we can work together:
A highly skilled and experienced consultant, allocated to your organisation: Your consultant will be your main point of contact and they will get to know your organisation’s needs, and conform to how you operate.
A true 24-hour service, 365 days a year:
We don’t close, so you can always contact us in your time of need.
We can offer a Managed Service, Master Vendor, Preferred Supplier arrangement and will happily operate under an SLA with your organisation, should you wish.
Unparalleled compliance levels: We operate to NHS framework, CQC, and DOH guidelines.
Monthly client service level information:
Whether you wish to have this discussed in a face-to-face meeting, over the phone or via email, we provide you with extensive management information and reporting, so you’re able to analyse and monitor your organisations relationship with us, on a month-by-month basis.
A dedicated complaints department: In the event of a complaint, this team will act as your liaison for all clinical and non-clinical issues, until the complaint has been fully investigated and considered closed.
Advertise your posts for FREE on our website to reach thousands of suitable candidates: You can even upload your own job specifications directly.
Permanent and Temporary recruitment:
We can assist you with filling internal posts as well as assisting with your short-term requirements.
Our professional, experienced and knowledgeable workforce will cater fully to your organisation’s needs. We operate a rigorous vetting and registration process for our candidate workforce, so we can maintain our leading service.
Read testimonials from our clients and candidates...
“OneCall24 are always polite and organized which we appreciate very much in terms of organisation and planning between them and ourselves. The staff we have had visit and support in our home, have always been of a positive attitude with a knowledgeable and experienced approach in supporting our service users.”
Home Manager, Cambridgeshire
“It’s a pleasure to have OneCall24 working alongside us here on our unit. The service is first class and always responsive to our needs; which is often very last minute. The caliber of staff who are deployed here is high, helping us to deliver the very best care to our patients, most of whom have very complex care needs. We cannot recommend OneCall24 high enough.”
Healthcare Manager HMP Service, North East
“We had been recommended to engage with OneCall24 by a neighbouring Trust as a way to combat our Non-Framework spend. OneCall24 sat down with us, reviewed our Management Information and we worked with them to establish the Trusts needs fully, they then created a 4 months strategy with us and I’m pleased to say they were successful in achieving what we set out.”
Head of Procurement, NHS University Hospital, Midlands
“This is a really great care provider, from how they treat the staff to the level of care and support that goes into every aspect of their person-centered care delivery. A nursing business led by nurses, I can’t recommend them enough”
“We find that the service we receive from OneCall24 is fantastic. The consultants are all great and incredibly helpful. The staff they send us always work to a high standard and fit in with our team very well. We have recommended the services of OneCall24 to other care homes in our group.”
Home Manager – Cambridgeshire
“I have been working with OneCall24 for the past few years and the staff are very helpful, courteous, and respectful when dealing with staff. Prompt response to emails regarding pay queries. My consultant always ensures am not out of work and my pay is not delayed.”
Band 6 Nurse, Essex