WORKING WITH US
WHAT TO EXPECT FROM US
Take a look at what we can offer your organisation and how we can work together:
A highly skilled and experienced consultant, allocated to your organisation: Your consultant will be your main point of contact and they will get to know your organisation’s needs, and conform to how you operate.
A true 24-hour service, 365 days a year:
We don’t close, so you can always contact us in your time of need.
We can offer a Managed Service, Master Vendor, Preferred Supplier arrangement and will happily operate under an SLA with your organisation, should you wish.
Unparalleled compliance levels: We operate to NHS framework, CQC, and DOH guidelines.
Monthly client service level information:
Whether you wish to have this discussed in a face-to-face meeting, over the phone or via email, we provide you with extensive management information and reporting, so you’re able to analyse and monitor your organisations relationship with us, on a month-by-month basis.
A dedicated complaints department: In the event of a complaint, this team will act as your liaison for all clinical and non-clinical issues, until the complaint has been fully investigated and considered closed.
Advertise your posts for FREE on our website to reach thousands of suitable candidates: You can even upload your own job specifications directly.
Permanent and Temporary recruitment:
We can assist you with filling internal posts as well as assisting with your short-term requirements.
Our professional, experienced and knowledgeable workforce will cater fully to your organisation’s needs. We operate a rigorous vetting and registration process for our candidate workforce, so we can maintain our leading service.
Read testimonials from our clients and candidates...
“Right from the start, OneCall24 engaged with me in a highly professional, practiced, and plainspoken manner. I felt they listened to our needs and requirements, and after establishing what they could assist with they went off and delivered on their promises – they have been a long-term partner of ours ever since.”
Nurse Bank Manager NHS Teaching Trust, South West
“Having worked with OneCall24 for over 5 years, I know them to be reliable, honest and they always do what they say they will do. They are the most professional staffing provider I have worked with over the years, but more than that they care about their workforce and ensure that you feel part of the team.”
Band 5 ICU Nurse, Dorset
“It is a pleasure working alongside the OneCall24 company. They are always supportive and go above and beyond through providing quick and professional support and cover when asked from us.”
Operational Manager, West Midlands
“OneCall24 are always reliable and helpful, and the staff they provide are always polite and professional. Even when things have not gone quite to plan, the team have provided effective management and timely response. Our care home services run 24/7, and OneCall24 has helped us ensure the safety and quality of life of our residents, even at very short notice.”
Head of Recruitment – National Care Home Operator
“OneCall24 are always polite and organized which we appreciate very much in terms of organisation and planning between them and ourselves. The staff we have had visit and support in our home, have always been of a positive attitude with a knowledgeable and experienced approach in supporting our service users.”
Home Manager, Cambridgeshire
“OneCall24 have always provided me with suitable work, for the shifts I need, when I need them. I’ve come to build a great relationship with the team and they always do their best to meet my needs. They’re fun to work with and are always available if I have a need to reach them.”
Band 6 Theatre Practitioner, Yorkshire