WORKING WITH US
WHAT TO EXPECT FROM US
Take a look at what we can offer your organisation and how we can work together:
A highly skilled and experienced consultant, allocated to your organisation: Your consultant will be your main point of contact and they will get to know your organisation’s needs, and conform to how you operate.
A true 24-hour service, 365 days a year:
We don’t close, so you can always contact us in your time of need.
We can offer a Managed Service, Master Vendor, Preferred Supplier arrangement and will happily operate under an SLA with your organisation, should you wish.
Unparalleled compliance levels: We operate to NHS framework, CQC, and DOH guidelines.
Monthly client service level information:
Whether you wish to have this discussed in a face-to-face meeting, over the phone or via email, we provide you with extensive management information and reporting, so you’re able to analyse and monitor your organisations relationship with us, on a month-by-month basis.
A dedicated complaints department: In the event of a complaint, this team will act as your liaison for all clinical and non-clinical issues, until the complaint has been fully investigated and considered closed.
Advertise your posts for FREE on our website to reach thousands of suitable candidates: You can even upload your own job specifications directly.
Permanent and Temporary recruitment:
We can assist you with filling internal posts as well as assisting with your short-term requirements.
Our professional, experienced and knowledgeable workforce will cater fully to your organisation’s needs. We operate a rigorous vetting and registration process for our candidate workforce, so we can maintain our leading service.
Read testimonials from our clients and candidates...
‘’OneCall24 has played an integral part in the success of maintaining high levels of quality care in our homes when nursing and care staff required. I can always trust that I’ll get good, experienced, committed team members, who are reliable and professional at all times. Even at short notice, they’ve never let me down.’’
Regional Clinical Manager – Southern Region
“OneCall24 are always reliable and helpful, and the staff they provide are always polite and professional. Even when things have not gone quite to plan, the team have provided effective management and timely response. Our care home services run 24/7, and OneCall24 has helped us ensure the safety and quality of life of our residents, even at very short notice.”
Head of Recruitment – National Care Home Operator
“OneCall24 has excellent consultants, they always make sure that I have sufficient work and am paid correctly each week. I find them to be very reliable, honest, and helpful. They offer great perks to their workforce and as a result of the experience that I have had, I have recommended lots of my colleagues, who I am pleased to say now work with us”
Our Candidate – HCA in Gloucester
“We find that the service we receive from OneCall24 is fantastic. The consultants are all great and incredibly helpful. The staff they send us always work to a high standard and fit in with our team very well. We have recommended the services of OneCall24 to other care homes in our group.”
Home Manager – Cambridgeshire