Meet the Clinical team

Our clinical team has over 100 years of experience between them with a strong background in Complex Care - Home Care services.

Adam Stringer

Director of OneCall24 Healthcare

Adam has worked in complex care provision and nursing led care for over 15 years, working with the NHS/CCG’s, Case Managers and private clients, providing high quality care in peoples own homes. Adam has always worked in care, as from a very early age he was a key care provider for his own mother, who lives with a very complex physical disability. This experience led Adam back into complex nursing care and support, where he has built a career through focussing on supporting the delivery of person centred care delivered to thousands of people in their own homes throughout the UK. Adam has an exceptional track record in this field, particularly when it comes to building strong teams that deliver improved outcomes and user experience for his clients. When asked about what it critical to the successful delivery of a person centred package of care, Adam said “The client and their bespoke care needs always remain at the heart of everything that we do. If we lead with quality, everything else will follow”!

Caroline Cairns

Head of Clinical Excellence

Caroline is a registered adult nurse, who qualified in 2000 from King Alfred’s University College, Winchester after finding her passion for nursing in her teens through St Johns Ambulance. Her career started in the NHS, but soon found her way into the community working with private health providers. During her 20-year career, she has worked on a variety of different projects but found her passion within the complex care field, delivering and managing packages of care to those with complex needs such as ventilation, ABI and spinal injuries. As her job role suggests, she will settle for no less than excellence within all areas of care and works to the underpinning value of ‘would I want my family cared for like this?’. When not working she can be found down at a river on her paddleboard with her faithful VW camper to keep warm in when she gets back in off the water.

Philomena Odumenya

Registered Manager

Philomena is a qualified nurse and midwife with many years of experience to date. As a clinical lead, she has over 11 years’ experience within the Healthcare recruitment industry. Her career this far has taken her to different heights, from delivering patient care within worldwide renowned UK hospitals to filming a 3 series TV healthcare programme with Doctor Christian Jessen. Her passion is to continue achieving clinical excellence and maintain high standards in management & practice.

Donna Mullikin

Senior Nurse Manager

My name is Donna, I live in Cornwall, I’m a registered nurse, I trained as an adult nurse at Plymouth university. I have worked in healthcare for 27 years in various settings. I have been working in complex homecare since 2011 as a lead nurse then progressing into Nurse Manager. Complex care is my passion, I believe everything that we do should focus on the person and their unique circumstances, delivering person-centered care throughout.

Melanie Raufi

Nurse Manager

Hello, I’m Melanie, and I am a Registered Adult Nurse with many years of experience in various fields including chemotherapy administration and palliative care. I worked for the NHS until 2008 when I went to work in the community with private health providers. I have now been working within complex care for 6 years. My vision is to provide a flexible care approach and aim for the highest quality of care and support for individuals that have bespoke complex and changing needs.

Sue Stone

Nurse Manager

Hello, I’m Sue, I started my working life as a healthcare assistant on a youth training scheme looking after children with complex needs. I qualified as a Registered General Nurse at Greenwich District Hospital in 1989. I started my complex care journey in 2012 managing packages for Spinal injuries, Acquired brain injuries, adult and children’s complex conditions, and injuries. I am passionate about my role and love to support clients to work, play and enjoy life despite difficulties. I love to overcome challenges and understand working as part of a team in someone’s home can feel intrusive, that’s why it’s so important to get the right personalities and skills for your situation. I am a mum to 5 children my youngest daughter has type 1 diabetes. I also love supporting my local sailing club as a safety powerboat driver and I love walking my dalmatian in my spare time.

Sian Shelton

Children's Nurse Manager

My name is Sian, I live in Lincoln and after working as a Nanny I wanted to give more to the children I cared for, so I completed my Nurse training and qualified as a Paediatric Nurse 28 years ago from Sheffield University. During my years working as a nurse, I have gained a plethora of experience and knowledge. I was initially ward based for the NHS but then traveled overseas to work at a prestigious children’s hospital in New Zealand, gaining experience in PICU, A&E, specialist surgical and medical wards and in forensic evidence in Paediatric abuse cases. I then returned to the UK and continued with the NHS. A few years and children later, I was looking for a new challenge and was successful in becoming a Clinical lead Nurse at a children’s hospice. Thoroughly enjoying the experience and joy I got from working with the complex care children and seeing the lack of nurse based complex care companies providing care in the home I decided to move on to work with care in the clients’ homes, which is nurse led, client centered, holistic and provides optimum support so the client can reach their potential and have as…

Dahima Smith

Nurse Manager

I’m Dahima Smith, a Registered Adult Nurse with a decade of experience spanning NHS, private hospitals, and community care. My passion lies in complex care nursing, where I provide holistic, person-centered support. I’m dedicated to achieving positive outcomes and continually strive for excellence. Outside of nursing, I’m a proud mum, a family-oriented individual, and I enjoy spending time with loved ones and pursuing hobbies like cycling and music.