Here’s what our Clients think about us
OneCall24 continue to strive to always fulfil their mission and values.
TESTIMONIALS & FEEDBACK
We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. In order for us to maintain our high-calibre service, we are committed to closely monitoring the performance levels of the service we provide you. Our Customer Service Department monitors your feedback and uses it to develop and progress our organisation. We continuously measure how our deliverables are supporting and meeting your satisfaction. We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. OneCall24 uses Net Promotor Score (NPS) to measure and track its Customer Satisfaction.
TESTIMONIALS
Read testimonials from our clients and candidates...
“Onecall24 Healthcare is a real high-quality care provider that does what it says and puts its patients first. The Nurse Managers and carers are truly amazing and have made a massive difference to the care I receive”
Client, South East
“It is a pleasure working alongside the OneCall24 company. They are always supportive and go above and beyond through providing quick and professional support and cover when asked from us.”
Operational Manager, West Midlands
“OneCall24 are always polite and organized which we appreciate very much in terms of organisation and planning between them and ourselves. The staff we have had visit and support in our home, have always been of a positive attitude with a knowledgeable and experienced approach in supporting our service users.”
Home Manager, Cambridgeshire
“OneCall24 are always reliable and helpful, and the staff they provide are always polite and professional. Even when things have not gone quite to plan, the team have provided effective management and timely response. Our care home services run 24/7, and OneCall24 has helped us ensure the safety and quality of life of our residents, even at very short notice.”
Head of Recruitment – National Care Home Operator
“OneCall24 has excellent consultants, they always make sure that I have sufficient work and am paid correctly each week. I find them to be very reliable, honest, and helpful. They offer great perks to their workforce and as a result of the experience that I have had, I have recommended lots of my colleagues, who I am pleased to say now work with us”
Our Candidate – HCA in Gloucester
“Right from the start, OneCall24 engaged with me in a highly professional, practiced, and plainspoken manner. I felt they listened to our needs and requirements, and after establishing what they could assist with they went off and delivered on their promises – they have been a long-term partner of ours ever since.”
Nurse Bank Manager NHS Teaching Trust, South West
Our Core Values
Refer a Friend
Benefits