Here’s what our Clients think about us
OneCall24 continue to strive to always fulfil their mission and values.
TESTIMONIALS & FEEDBACK
We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. In order for us to maintain our high-calibre service, we are committed to closely monitoring the performance levels of the service we provide you. Our Customer Service Department monitors your feedback and uses it to develop and progress our organisation. We continuously measure how our deliverables are supporting and meeting your satisfaction. We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. OneCall24 uses Net Promotor Score (NPS) to measure and track its Customer Satisfaction.
TESTIMONIALS
Read testimonials from our clients and candidates...
After sustaining a traumatic brain injury from an RTA in May 2018, our daughter spent a year in hospital and then came home to continue her recovery.
The care and support that someone needs is very different for every individual person.
OneCall24 have been our daughter’s care provider for 2.5 years. Within this time, OneCall24 have listened to us and our daughter’s changing needs as she continues with her recovery.
They have provided ongoing training so that our fantastic team of carers can continue to support her individual needs.
This has meant that she has been able to continue to make progress and have days filled with positive things including meeting up with friends, surfing, going to music festivals as well as being supported to attend all the therapy appointments. We are forever grateful….
Sarah – Client
“OneCall24 have always provided me with suitable work, for the shifts I need, when I need them. I’ve come to build a great relationship with the team and they always do their best to meet my needs. They’re fun to work with and are always available if I have a need to reach them.”
Band 6 Theatre Practitioner, Yorkshire
“This is a really great care provider, from how they treat the staff to the level of care and support that goes into every aspect of their person-centered care delivery. A nursing business led by nurses, I can’t recommend them enough”
Client, South
“It is a pleasure working alongside the OneCall24 company. They are always supportive and go above and beyond through providing quick and professional support and cover when asked from us.”
Operational Manager, West Midlands
“We had been recommended to engage with OneCall24 by a neighbouring Trust as a way to combat our Non-Framework spend. OneCall24 sat down with us, reviewed our Management Information and we worked with them to establish the Trusts needs fully, they then created a 4 months strategy with us and I’m pleased to say they were successful in achieving what we set out.”
Head of Procurement, NHS University Hospital, Midlands
“OneCall24 has always provided a reliable and fairly priced service. As a trust, we struggle to source nursing staff for the prisons and this as specialist area. I can pick up the phone to OneCall24 anytime and be confident that they will have the staff we need. The consultants are always transparent and their knowledge of the sector is always reassuring.”
Nurse Bank Manager NHS Foundation Trust, Midlands
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