Here’s what our Clients think about us
OneCall24 continue to strive to always fulfil their mission and values.
TESTIMONIALS & FEEDBACK
We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. In order for us to maintain our high-calibre service, we are committed to closely monitoring the performance levels of the service we provide you. Our Customer Service Department monitors your feedback and uses it to develop and progress our organisation. We continuously measure how our deliverables are supporting and meeting your satisfaction. We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. OneCall24 uses Net Promotor Score (NPS) to measure and track its Customer Satisfaction.
TESTIMONIALS
Read testimonials from our clients and candidates...
“OneCall24 have always provided me with suitable work, for the shifts I need, when I need them. I’ve come to build a great relationship with the team and they always do their best to meet my needs. They’re fun to work with and are always available if I have a need to reach them.”
Band 6 Theatre Practitioner, Yorkshire
“It is a pleasure working alongside the OneCall24 company. They are always supportive and go above and beyond through providing quick and professional support and cover when asked from us.”
Operational Manager, West Midlands
“We had been recommended to engage with OneCall24 by a neighbouring Trust as a way to combat our Non-Framework spend. OneCall24 sat down with us, reviewed our Management Information and we worked with them to establish the Trusts needs fully, they then created a 4 months strategy with us and I’m pleased to say they were successful in achieving what we set out.”
Head of Procurement, NHS University Hospital, Midlands
“OneCall24 has always provided a reliable and fairly priced service. As a trust, we struggle to source nursing staff for the prisons and this as specialist area. I can pick up the phone to OneCall24 anytime and be confident that they will have the staff we need. The consultants are always transparent and their knowledge of the sector is always reassuring.”
Nurse Bank Manager NHS Foundation Trust, Midlands
“Having worked with OneCall24 for over 5 years, I know them to be reliable, honest and they always do what they say they will do. They are the most professional staffing provider I have worked with over the years, but more than that they care about their workforce and ensure that you feel part of the team.”
Band 5 ICU Nurse, Dorset
‘’OneCall24 has played an integral part in the success of maintaining high levels of quality care in our homes when nursing and care staff required. I can always trust that I’ll get good, experienced, committed team members, who are reliable and professional at all times. Even at short notice, they’ve never let me down.’’
Regional Clinical Manager – Southern Region
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