Here’s what our Clients think about us
OneCall24 continue to strive to always fulfil their mission and values.
TESTIMONIALS & FEEDBACK
We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. In order for us to maintain our high-calibre service, we are committed to closely monitoring the performance levels of the service we provide you. Our Customer Service Department monitors your feedback and uses it to develop and progress our organisation. We continuously measure how our deliverables are supporting and meeting your satisfaction. We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. OneCall24 uses Net Promotor Score (NPS) to measure and track its Customer Satisfaction.
TESTIMONIALS
Read testimonials from our clients and candidates...
“We had been recommended to engage with OneCall24 by a neighbouring Trust as a way to combat our Non-Framework spend. OneCall24 sat down with us, reviewed our Management Information and we worked with them to establish the Trusts needs fully, they then created a 4 months strategy with us and I’m pleased to say they were successful in achieving what we set out.”
Head of Procurement, NHS University Hospital, Midlands
“OneCall24 are always organised, polite, and efficient, their expertise has been invaluable in supporting us with our temporary workforce planning for both our short-term and long-term challenges. The staff we have had visit and support in our home, have always had a positive attitude with a knowledgeable and experienced approach in supporting our service users.”
Care Co-ordinator, Cheshire
“Onecall24 Healthcare is a real high-quality care provider that does what it says and puts its patients first. The Nurse Managers and carers are truly amazing and have made a massive difference to the care I receive”
Client, South East
“We work with a few agencies but none that have been able to provide us with an all-round service as OneCall24 have. I can send OneCall24 any vacancy we have, from Carers to Prescribers, with the confidence that they either have the staff or will find us the staff. I am always happy with the caliber of candidates put forward and the response time from the agency.”
Healthcare Manager HMP Service, South West
“Right from the start, OneCall24 engaged with me in a highly professional, practiced, and plainspoken manner. I felt they listened to our needs and requirements, and after establishing what they could assist with they went off and delivered on their promises – they have been a long-term partner of ours ever since.”
Nurse Bank Manager NHS Teaching Trust, South West
‘’OneCall24 has played an integral part in the success of maintaining high levels of quality care in our homes when nursing and care staff required. I can always trust that I’ll get good, experienced, committed team members, who are reliable and professional at all times. Even at short notice, they’ve never let me down.’’
Regional Clinical Manager – Southern Region
Our Core Values
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