Here’s what our Clients think about us
OneCall24 continue to strive to always fulfil their mission and values.
TESTIMONIALS & FEEDBACK
We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. In order for us to maintain our high-calibre service, we are committed to closely monitoring the performance levels of the service we provide you. Our Customer Service Department monitors your feedback and uses it to develop and progress our organisation. We continuously measure how our deliverables are supporting and meeting your satisfaction. We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. OneCall24 uses Net Promotor Score (NPS) to measure and track its Customer Satisfaction.
TESTIMONIALS
Read testimonials from our clients and candidates...
“Working with Onecall24 Healthcare has been great. I work nights in complex care and it is so reassuring to know that the business is open 24 hours a day. If I need support, no matter what time of day or night someone is there”
Senior HCA, South East
“It’s been great since I started at Onecall24 Healthcare. Awesome training and support. I really feel included as part of a team”
HCA, Devon
“OneCall24 are always polite and organized which we appreciate very much in terms of organisation and planning between them and ourselves. The staff we have had visit and support in our home, have always been of a positive attitude with a knowledgeable and experienced approach in supporting our service users.”
Home Manager, Cambridgeshire
“OneCall24 are always organised, polite, and efficient, their expertise has been invaluable in supporting us with our temporary workforce planning for both our short-term and long-term challenges. The staff we have had visit and support in our home, have always had a positive attitude with a knowledgeable and experienced approach in supporting our service users.”
Care Co-ordinator, Cheshire
“Onecall24 Healthcare is so different to all of the other care providers that I have worked for. They actually care about the welfare of the staff and the business is managed by nurses which is brilliant. I’m so glad I joined the team”
Senior HCA, London
“It is a pleasure working alongside the OneCall24 company. They are always supportive and go above and beyond through providing quick and professional support and cover when asked from us.”
Operational Manager, West Midlands
Our Core Values
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