Hereβs what our Clients think about us
OneCall24 continue to strive to always fulfil their mission and values.
TESTIMONIALS & FEEDBACK
We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce.Β In order for us to maintain our high-calibre service, we are committed to closely monitoring the performance levels of the service we provide you.Β Our Customer Service Department monitors your feedback and uses it to develop and progress our organisation. We continuously measure how our deliverables are supporting and meeting your satisfaction.Β We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce.Β OneCall24 uses Net Promotor Score (NPS) to measure and track its Customer Satisfaction.
TESTIMONIALS
Read testimonials from our clients and candidates...
βRight from the start, OneCall24 engaged with me in a highly professional, practiced, and plainspoken manner. I felt they listened to our needs and requirements, and after establishing what they could assist with they went off and delivered on their promises β they have been a long-term partner of ours ever since.β
Nurse Bank Manager NHS Teaching Trust, South West
βWe work with a few agencies but none that have been able to provide us with an all-round service as OneCall24 have. I can send OneCall24 any vacancy we have, from Carers to Prescribers, with the confidence that they either have the staff or will find us the staff. I am always happy with the caliber of candidates put forward and the response time from the agency.β
Healthcare Manager HMP Service, South West
βOneCall24 has excellent consultants, they always make sure that I have sufficient work and am paid correctly each week. I find them to be very reliable, honest, and helpful. They offer great perks to their workforce and as a result of the experience that I have had, I have recommended lots of my colleagues, who I am pleased to say now work with usβ
Our Candidate – HCA in Gloucester
βOneCall24 are always reliable and helpful, and the staff they provide are always polite and professional. Even when things have not gone quite to plan, the team have provided effective management and timely response. Our care home services run 24/7, and OneCall24 has helped us ensure the safety and quality of life of our residents, even at very short notice.β
Head of Recruitment – National Care Home Operator
βHaving worked with OneCall24 for over 5 years, I know them to be reliable, honest and they always do what they say they will do. They are the most professional staffing provider I have worked with over the years, but more than that they care about their workforce and ensure that you feel part of the team.β
Band 5 ICU Nurse, Dorset
βIt is a pleasure working alongside the OneCall24 company. They are always supportive and go above and beyond through providing quick and professional support and cover when asked from us.β
Operational Manager, West Midlands
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