Here’s what our Clients think about us
OneCall24 continue to strive to always fulfil their mission and values.
TESTIMONIALS & FEEDBACK
We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. In order for us to maintain our high-calibre service, we are committed to closely monitoring the performance levels of the service we provide you. Our Customer Service Department monitors your feedback and uses it to develop and progress our organisation. We continuously measure how our deliverables are supporting and meeting your satisfaction. We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. OneCall24 uses Net Promotor Score (NPS) to measure and track its Customer Satisfaction.
TESTIMONIALS
Read testimonials from our clients and candidates...
“Working with Onecall24 Healthcare has been great. I work nights in complex care and it is so reassuring to know that the business is open 24 hours a day. If I need support, no matter what time of day or night someone is there”
Senior HCA, South East
“Having worked with OneCall24 for over 5 years, I know them to be reliable, honest and they always do what they say they will do. They are the most professional staffing provider I have worked with over the years, but more than that they care about their workforce and ensure that you feel part of the team.”
Band 5 ICU Nurse, Dorset
“I have been working with OneCall24 for the past few years and the staff are very helpful, courteous, and respectful when dealing with staff. Prompt response to emails regarding pay queries. My consultant always ensures am not out of work and my pay is not delayed.”
Band 6 Nurse, Essex
“We had been recommended to engage with OneCall24 by a neighbouring Trust as a way to combat our Non-Framework spend. OneCall24 sat down with us, reviewed our Management Information and we worked with them to establish the Trusts needs fully, they then created a 4 months strategy with us and I’m pleased to say they were successful in achieving what we set out.”
Head of Procurement, NHS University Hospital, Midlands
‘’OneCall24 has played an integral part in the success of maintaining high levels of quality care in our homes when nursing and care staff required. I can always trust that I’ll get good, experienced, committed team members, who are reliable and professional at all times. Even at short notice, they’ve never let me down.’’
Regional Clinical Manager – Southern Region
“OneCall24 has excellent consultants, they always make sure that I have sufficient work and am paid correctly each week. I find them to be very reliable, honest, and helpful. They offer great perks to their workforce and as a result of the experience that I have had, I have recommended lots of my colleagues, who I am pleased to say now work with us”
Our Candidate – HCA in Gloucester
Our Core Values
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