Here’s what our Clients think about us
OneCall24 continue to strive to always fulfil their mission and values.
TESTIMONIALS & FEEDBACK
We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. In order for us to maintain our high-calibre service, we are committed to closely monitoring the performance levels of the service we provide you. Our Customer Service Department monitors your feedback and uses it to develop and progress our organisation. We continuously measure how our deliverables are supporting and meeting your satisfaction. We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. OneCall24 uses Net Promotor Score (NPS) to measure and track its Customer Satisfaction.
TESTIMONIALS
Read testimonials from our clients and candidates...
“We find that the service we receive from OneCall24 is fantastic. The consultants are all great and incredibly helpful. The staff they send us always work to a high standard and fit in with our team very well. We have recommended the services of OneCall24 to other care homes in our group.”
Home Manager – Cambridgeshire
“OneCall24 are always polite and organized which we appreciate very much in terms of organisation and planning between them and ourselves. The staff we have had visit and support in our home, have always been of a positive attitude with a knowledgeable and experienced approach in supporting our service users.”
Home Manager, Cambridgeshire
“This is a really great care provider, from how they treat the staff to the level of care and support that goes into every aspect of their person-centered care delivery. A nursing business led by nurses, I can’t recommend them enough”
Client, South
“I have been working with OneCall24 for the past few years and the staff are very helpful, courteous, and respectful when dealing with staff. Prompt response to emails regarding pay queries. My consultant always ensures am not out of work and my pay is not delayed.”
Band 6 Nurse, Essex
“Onecall24 Healthcare is a real high-quality care provider that does what it says and puts its patients first. The Nurse Managers and carers are truly amazing and have made a massive difference to the care I receive”
Client, South East
“OneCall24 has excellent consultants, they always make sure that I have sufficient work and am paid correctly each week. I find them to be very reliable, honest, and helpful. They offer great perks to their workforce and as a result of the experience that I have had, I have recommended lots of my colleagues, who I am pleased to say now work with us”
Our Candidate – HCA in Gloucester
Our Core Values
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Benefits