Here’s what our Clients think about us
OneCall24 continue to strive to always fulfil their mission and values.
TESTIMONIALS & FEEDBACK
We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. In order for us to maintain our high-calibre service, we are committed to closely monitoring the performance levels of the service we provide you. Our Customer Service Department monitors your feedback and uses it to develop and progress our organisation. We continuously measure how our deliverables are supporting and meeting your satisfaction. We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. OneCall24 uses Net Promotor Score (NPS) to measure and track its Customer Satisfaction.
TESTIMONIALS
Read testimonials from our clients and candidates...
“It is a pleasure working alongside the OneCall24 company. They are always supportive and go above and beyond through providing quick and professional support and cover when asked from us.”
Operational Manager, West Midlands
“OneCall24 are always organised, polite, and efficient, their expertise has been invaluable in supporting us with our temporary workforce planning for both our short-term and long-term challenges. The staff we have had visit and support in our home, have always had a positive attitude with a knowledgeable and experienced approach in supporting our service users.”
Care Co-ordinator, Cheshire
“This is a really great care provider, from how they treat the staff to the level of care and support that goes into every aspect of their person-centered care delivery. A nursing business led by nurses, I can’t recommend them enough”
Client, South
“It’s a pleasure to have OneCall24 working alongside us here on our unit. The service is first class and always responsive to our needs; which is often very last minute. The caliber of staff who are deployed here is high, helping us to deliver the very best care to our patients, most of whom have very complex care needs. We cannot recommend OneCall24 high enough.”
Healthcare Manager HMP Service, North East
“Onecall24 Healthcare is so different to all of the other care providers that I have worked for. They actually care about the welfare of the staff and the business is managed by nurses which is brilliant. I’m so glad I joined the team”
Senior HCA, London
“Right from the start, OneCall24 engaged with me in a highly professional, practiced, and plainspoken manner. I felt they listened to our needs and requirements, and after establishing what they could assist with they went off and delivered on their promises – they have been a long-term partner of ours ever since.”
Nurse Bank Manager NHS Teaching Trust, South West
Our Core Values
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Benefits