Here’s what our Clients think about us
OneCall24 continue to strive to always fulfil their mission and values.
TESTIMONIALS & FEEDBACK
We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. In order for us to maintain our high-calibre service, we are committed to closely monitoring the performance levels of the service we provide you. Our Customer Service Department monitors your feedback and uses it to develop and progress our organisation. We continuously measure how our deliverables are supporting and meeting your satisfaction. We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. OneCall24 uses Net Promotor Score (NPS) to measure and track its Customer Satisfaction.
TESTIMONIALS
Read testimonials from our clients and candidates...
“Working with Onecall24 Healthcare has been great. I work nights in complex care and it is so reassuring to know that the business is open 24 hours a day. If I need support, no matter what time of day or night someone is there”
Senior HCA, South East
“We are grateful and thankful for all of the help and support we receive from OneCall24. Even with short notice, their consultants and staff are always willing to support where necessary. Their consultants are very open-minded, willing to adjust, adopt, and listen; and OneCall24 staff is willing to learn in order to provide the best support needed.”
Senior Team Leader, Wiltshire
“It’s been great since I started at Onecall24 Healthcare. Awesome training and support. I really feel included as part of a team”
HCA, Devon
“It is a pleasure working alongside the OneCall24 company. They are always supportive and go above and beyond through providing quick and professional support and cover when asked from us.”
Operational Manager, West Midlands
“OneCall24 has excellent consultants, they always make sure that I have sufficient work and am paid correctly each week. I find them to be very reliable, honest, and helpful. They offer great perks to their workforce and as a result of the experience that I have had, I have recommended lots of my colleagues, who I am pleased to say now work with us”
Our Candidate – HCA in Gloucester
‘’OneCall24 has played an integral part in the success of maintaining high levels of quality care in our homes when nursing and care staff required. I can always trust that I’ll get good, experienced, committed team members, who are reliable and professional at all times. Even at short notice, they’ve never let me down.’’
Regional Clinical Manager – Southern Region
Our Core Values
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