Here’s what our Clients think about us
OneCall24 continue to strive to always fulfil their mission and values.
TESTIMONIALS & FEEDBACK
We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. In order for us to maintain our high-calibre service, we are committed to closely monitoring the performance levels of the service we provide you. Our Customer Service Department monitors your feedback and uses it to develop and progress our organisation. We continuously measure how our deliverables are supporting and meeting your satisfaction. We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. OneCall24 uses Net Promotor Score (NPS) to measure and track its Customer Satisfaction.
TESTIMONIALS
Read testimonials from our clients and candidates...
“Having worked with OneCall24 for over 5 years, I know them to be reliable, honest and they always do what they say they will do. They are the most professional staffing provider I have worked with over the years, but more than that they care about their workforce and ensure that you feel part of the team.”
Band 5 ICU Nurse, Dorset
“OneCall24 have always provided me with suitable work, for the shifts I need, when I need them. I’ve come to build a great relationship with the team and they always do their best to meet my needs. They’re fun to work with and are always available if I have a need to reach them.”
Band 6 Theatre Practitioner, Yorkshire
After sustaining a traumatic brain injury from an RTA in May 2018, our daughter spent a year in hospital and then came home to continue her recovery.
The care and support that someone needs is very different for every individual person.
OneCall24 have been our daughter’s care provider for 2.5 years. Within this time, OneCall24 have listened to us and our daughter’s changing needs as she continues with her recovery.
They have provided ongoing training so that our fantastic team of carers can continue to support her individual needs.
This has meant that she has been able to continue to make progress and have days filled with positive things including meeting up with friends, surfing, going to music festivals as well as being supported to attend all the therapy appointments. We are forever grateful….
Sarah – Client
“OneCall24 are always reliable and helpful, and the staff they provide are always polite and professional. Even when things have not gone quite to plan, the team have provided effective management and timely response. Our care home services run 24/7, and OneCall24 has helped us ensure the safety and quality of life of our residents, even at very short notice.”
Head of Recruitment – National Care Home Operator
“Onecall24 Healthcare is so different to all of the other care providers that I have worked for. They actually care about the welfare of the staff and the business is managed by nurses which is brilliant. I’m so glad I joined the team”
Senior HCA, London
“OneCall24 are always organised, polite, and efficient, their expertise has been invaluable in supporting us with our temporary workforce planning for both our short-term and long-term challenges. The staff we have had visit and support in our home, have always had a positive attitude with a knowledgeable and experienced approach in supporting our service users.”
Care Co-ordinator, Cheshire
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