Here’s what our Clients think about us

OneCall24 continue to strive to always fulfil their mission and values.

TESTIMONIALS & FEEDBACK

We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. In order for us to maintain our high-calibre service, we are committed to closely monitoring the performance levels of the service we provide you. Our Customer Service Department monitors your feedback and uses it to develop and progress our organisation. We continuously measure how our deliverables are supporting and meeting your satisfaction. We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. OneCall24 uses Net Promotor Score (NPS) to measure and track its Customer Satisfaction.

TESTIMONIALS

Read testimonials from our clients and candidates...

Complex Care

“This is a really great care provider, from how they treat the staff to the level of care and support that goes into every aspect of their person-centered care delivery. A nursing business led by nurses, I can’t recommend them enough”

Client, South

NHS

“We had been recommended to engage with OneCall24 by a neighbouring Trust as a way to combat our Non-Framework spend. OneCall24 sat down with us, reviewed our Management Information and we worked with them to establish the Trusts needs fully, they then created a 4 months strategy with us and I’m pleased to say they were successful in achieving what we set out.”

Head of Procurement, NHS University Hospital, Midlands

Learning Disabilities

“It is a pleasure working alongside the OneCall24 company. They are always supportive and go above and beyond through providing quick and professional support and cover when asked from us.”

Operational Manager, West Midlands

Complex Care

“Onecall24 Healthcare is a real high-quality care provider that does what it says and puts its patients first. The Nurse Managers and carers are truly amazing and have made a massive difference to the care I receive”

Client, South East

Complex Care

“It’s been great since I started at Onecall24 Healthcare. Awesome training and support. I really feel included as part of a team”

HCA, Devon

Prisons

“OneCall24 has always provided a reliable and fairly priced service. As a trust, we struggle to source nursing staff for the prisons and this as specialist area. I can pick up the phone to OneCall24 anytime and be confident that they will have the staff we need. The consultants are always transparent and their knowledge of the sector is always reassuring.”

Nurse Bank Manager NHS Foundation Trust, Midlands

Our Core Values

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Benefits