Here’s what our Clients think about us
OneCall24 continue to strive to always fulfil their mission and values.
TESTIMONIALS & FEEDBACK
We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. In order for us to maintain our high-calibre service, we are committed to closely monitoring the performance levels of the service we provide you. Our Customer Service Department monitors your feedback and uses it to develop and progress our organisation. We continuously measure how our deliverables are supporting and meeting your satisfaction. We are always working to improve our service. To do this, we need regular feedback on our temporary and permanent workforce. OneCall24 uses Net Promotor Score (NPS) to measure and track its Customer Satisfaction.
TESTIMONIALS
Read testimonials from our clients and candidates...
“This is a really great care provider, from how they treat the staff to the level of care and support that goes into every aspect of their person-centered care delivery. A nursing business led by nurses, I can’t recommend them enough”
Client, South
“OneCall24 has always provided a reliable and fairly priced service. As a trust, we struggle to source nursing staff for the prisons and this as specialist area. I can pick up the phone to OneCall24 anytime and be confident that they will have the staff we need. The consultants are always transparent and their knowledge of the sector is always reassuring.”
Nurse Bank Manager NHS Foundation Trust, Midlands
“Working with Onecall24 Healthcare has been great. I work nights in complex care and it is so reassuring to know that the business is open 24 hours a day. If I need support, no matter what time of day or night someone is there”
Senior HCA, South East
“OneCall24 are always reliable and helpful, and the staff they provide are always polite and professional. Even when things have not gone quite to plan, the team have provided effective management and timely response. Our care home services run 24/7, and OneCall24 has helped us ensure the safety and quality of life of our residents, even at very short notice.”
Head of Recruitment – National Care Home Operator
“We find that the service we receive from OneCall24 is fantastic. The consultants are all great and incredibly helpful. The staff they send us always work to a high standard and fit in with our team very well. We have recommended the services of OneCall24 to other care homes in our group.”
Home Manager – Cambridgeshire
‘’OneCall24 has played an integral part in the success of maintaining high levels of quality care in our homes when nursing and care staff required. I can always trust that I’ll get good, experienced, committed team members, who are reliable and professional at all times. Even at short notice, they’ve never let me down.’’
Regional Clinical Manager – Southern Region
Our Core Values
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