WHAT TO EXPECT WORKING WITH US
Partnering with skilled healthcare professionals to match them to their ideal role.
WORKING WITH US
OneCall24 is a brand known for its excellence in quality and our exceptionally high standards. We strive to achieve this in all areas of our organisation, but in particular with our valued workforce. You are the face of our organisation and we are represented by some of the best in the industry.
WHAT TO EXPECT FROM US
Take a look at what we can offer your organisation and how we can work together:
A true 24-hour service, 365 days a year:
We don't close, so you can always contact us in your time of need.
We have fantastic, long-standing relationships with our clients and hold Preferred Supplier arrangements with major healthcare operators in the UK, across both the Private and Public sectors.
Unparalleled compliance levels: We operate to NHS framework, CQC, and DOH guidelines, giving you the peace of mind that you are working with an organisation that adheres and exceeds the highest of standards.
A dedicated complaints department: In the event of a complaint, this team will act as your liaison for all clinical and non-clinical issues, we support you through the entire process until the complaint has been fully investigated and considered closed.
We can offer you your perfect Temporary, Contract or Permanent roles within the Healthcare sector - Let us know your career aspirations and we will help you take the next step in your career.
Technologically advanced: You are working with an organisation which embraces technology and all it has to offer to make your lives easier. You don't even require a timesheet working with us.
A huge list of value-added perks and benefits when working with us - We believe in taking care of our valued, dedicated, and loyal workforce.
Investing in people: We invest in our workforce and through upskilling, learning and development, we believe our workforce are some of the most skilled, experienced and qualified in the sector. Ask us how you can progress your career with us.
A highly skilled and experienced consultant, allocated to your organisation: Your consultant will be your main point of contact and they will get to know your organisation's needs, and conform to how you operate.
Monthly client service level information:
Whether you wish to have this discussed in a face-to-face meeting, over the phone or via email, we provide you with extensive management information and reporting, so you're able to analyse and monitor your organisations relationship with us, on a month-by-month basis.
TESTIMONIALS
Read testimonials from our clients and candidates...
After sustaining a traumatic brain injury from an RTA in May 2018, our daughter spent a year in hospital and then came home to continue her recovery.
The care and support that someone needs is very different for every individual person.
OneCall24 have been our daughter’s care provider for 2.5 years. Within this time, OneCall24 have listened to us and our daughter’s changing needs as she continues with her recovery.
They have provided ongoing training so that our fantastic team of carers can continue to support her individual needs.
This has meant that she has been able to continue to make progress and have days filled with positive things including meeting up with friends, surfing, going to music festivals as well as being supported to attend all the therapy appointments. We are forever grateful….
Sarah – Client
“Having worked with OneCall24 for over 5 years, I know them to be reliable, honest and they always do what they say they will do. They are the most professional staffing provider I have worked with over the years, but more than that they care about their workforce and ensure that you feel part of the team.”
Band 5 ICU Nurse, Dorset
“We find that the service we receive from OneCall24 is fantastic. The consultants are all great and incredibly helpful. The staff they send us always work to a high standard and fit in with our team very well. We have recommended the services of OneCall24 to other care homes in our group.”
Home Manager – Cambridgeshire
“We had been recommended to engage with OneCall24 by a neighbouring Trust as a way to combat our Non-Framework spend. OneCall24 sat down with us, reviewed our Management Information and we worked with them to establish the Trusts needs fully, they then created a 4 months strategy with us and I’m pleased to say they were successful in achieving what we set out.”
Head of Procurement, NHS University Hospital, Midlands
“We work with a few agencies but none that have been able to provide us with an all-round service as OneCall24 have. I can send OneCall24 any vacancy we have, from Carers to Prescribers, with the confidence that they either have the staff or will find us the staff. I am always happy with the caliber of candidates put forward and the response time from the agency.”
Healthcare Manager HMP Service, South West
“OneCall24 has excellent consultants, they always make sure that I have sufficient work and am paid correctly each week. I find them to be very reliable, honest, and helpful. They offer great perks to their workforce and as a result of the experience that I have had, I have recommended lots of my colleagues, who I am pleased to say now work with us”
Our Candidate – HCA in Gloucester