WHAT TO EXPECT WORKING WITH US

Partnering with skilled healthcare professionals to match them to their ideal role.

WORKING WITH US

OneCall24 is a brand known for its excellence in quality and our exceptionally high standards. We strive to achieve this in all areas of our organisation, but in particular with our valued workforce. You are the face of our organisation and we are represented by some of the best in the industry.

WHAT TO EXPECT FROM US

Take a look at what we can offer your organisation and how we can work together:

A true 24-hour service, 365 days a year:
We don't close, so you can always contact us in your time of need.
We have fantastic, long-standing relationships with our clients and hold Preferred Supplier arrangements with major healthcare operators in the UK, across both the Private and Public sectors.

Unparalleled compliance levels: We operate to NHS framework, CQC, and DOH guidelines, giving you the peace of mind that you are working with an organisation that adheres and exceeds the highest of standards.

A dedicated complaints department: In the event of a complaint, this team will act as your liaison for all clinical and non-clinical issues, we support you through the entire process until the complaint has been fully investigated and considered closed.

We can offer you your perfect Temporary, Contract or Permanent roles within the Healthcare sector - Let us know your career aspirations and we will help you take the next step in your career.

Technologically advanced: You are working with an organisation which embraces technology and all it has to offer to make your lives easier. You don't even require a timesheet working with us.

A huge list of value-added perks and benefits when working with us - We believe in taking care of our valued, dedicated, and loyal workforce.

Investing in people: We invest in our workforce and through upskilling, learning and development, we believe our workforce are some of the most skilled, experienced and qualified in the sector. Ask us how you can progress your career with us.

A highly skilled and experienced consultant, allocated to your organisation: Your consultant will be your main point of contact and they will get to know your organisation's needs, and conform to how you operate.

Monthly client service level information:
Whether you wish to have this discussed in a face-to-face meeting, over the phone or via email, we provide you with extensive management information and reporting, so you're able to analyse and monitor your organisations relationship with us, on a month-by-month basis.

TESTIMONIALS

Read testimonials from our clients and candidates...

Prisons

“It’s a pleasure to have OneCall24 working alongside us here on our unit. The service is first class and always responsive to our needs; which is often very last minute. The caliber of staff who are deployed here is high, helping us to deliver the very best care to our patients, most of whom have very complex care needs. We cannot recommend OneCall24 high enough.”

Healthcare Manager HMP Service, North East

Care Homes

“OneCall24 are always reliable and helpful, and the staff they provide are always polite and professional. Even when things have not gone quite to plan, the team have provided effective management and timely response. Our care home services run 24/7, and OneCall24 has helped us ensure the safety and quality of life of our residents, even at very short notice.”

Head of Recruitment – National Care Home Operator

Learning Disabilities

“We are grateful and thankful for all of the help and support we receive from OneCall24. Even with short notice, their consultants and staff are always willing to support where necessary. Their consultants are very open-minded, willing to adjust, adopt, and listen; and OneCall24 staff is willing to learn in order to provide the best support needed.”

Senior Team Leader, Wiltshire

Care Homes

“OneCall24 has excellent consultants, they always make sure that I have sufficient work and am paid correctly each week. I find them to be very reliable, honest, and helpful. They offer great perks to their workforce and as a result of the experience that I have had, I have recommended lots of my colleagues, who I am pleased to say now work with us”

Our Candidate – HCA in Gloucester

NHS

“We had been recommended to engage with OneCall24 by a neighbouring Trust as a way to combat our Non-Framework spend. OneCall24 sat down with us, reviewed our Management Information and we worked with them to establish the Trusts needs fully, they then created a 4 months strategy with us and I’m pleased to say they were successful in achieving what we set out.”

Head of Procurement, NHS University Hospital, Midlands

Prisons

“I have been working with OneCall24 for the past few years and the staff are very helpful, courteous, and respectful when dealing with staff. Prompt response to emails regarding pay queries. My consultant always ensures am not out of work and my pay is not delayed.”

Band 6 Nurse, Essex