WORKING WITH US
WHAT TO EXPECT FROM US
Take a look at what we can offer your organisation and how we can work together:
A true 24-hour service, 365 days a year:
We don't close, so you can always contact us in your time of need.
We have fantastic, long-standing relationships with our clients and hold Preferred Supplier arrangements with major healthcare operators in the UK, across both the Private and Public sectors.
Unparalleled compliance levels: We operate to NHS framework, CQC, and DOH guidelines, giving you the peace of mind that you are working with an organisation that adheres and exceeds the highest of standards.
A dedicated complaints department: In the event of a complaint, this team will act as your liaison for all clinical and non-clinical issues, we support you through the entire process until the complaint has been fully investigated and considered closed.
We can offer you your perfect Temporary, Contract or Permanent roles within the Healthcare sector - Let us know your career aspirations and we will help you take the next step in your career.
Technologically advanced: You are working with an organisation which embraces technology and all it has to offer to make your lives easier. You don't even require a timesheet working with us.
A huge list of value-added perks and benefits when working with us - We believe in taking care of our valued, dedicated, and loyal workforce.
Investing in people: We invest in our workforce and through upskilling, learning and development, we believe our workforce are some of the most skilled, experienced and qualified in the sector. Ask us how you can progress your career with us.
A highly skilled and experienced consultant, allocated to your organisation: Your consultant will be your main point of contact and they will get to know your organisation's needs, and conform to how you operate.
Monthly client service level information:
Whether you wish to have this discussed in a face-to-face meeting, over the phone or via email, we provide you with extensive management information and reporting, so you're able to analyse and monitor your organisations relationship with us, on a month-by-month basis.
Read testimonials from our clients and candidates...
“OneCall24 are always polite and organized which we appreciate very much in terms of organisation and planning between them and ourselves. The staff we have had visit and support in our home, have always been of a positive attitude with a knowledgeable and experienced approach in supporting our service users.”
Home Manager, Cambridgeshire
“It is a pleasure working alongside the OneCall24 company. They are always supportive and go above and beyond through providing quick and professional support and cover when asked from us.”
Operational Manager, West Midlands
“We are grateful and thankful for all of the help and support we receive from OneCall24. Even with short notice, their consultants and staff are always willing to support where necessary. Their consultants are very open-minded, willing to adjust, adopt, and listen; and OneCall24 staff is willing to learn in order to provide the best support needed.”
Senior Team Leader, Wiltshire
“OneCall24 are always organised, polite, and efficient, their expertise has been invaluable in supporting us with our temporary workforce planning for both our short-term and long-term challenges. The staff we have had visit and support in our home, have always had a positive attitude with a knowledgeable and experienced approach in supporting our service users.”
Care Co-ordinator, Cheshire