WHAT TO EXPECT WORKING WITH US

Partnering with skilled healthcare professionals to match them to their ideal role.

WORKING WITH US

OneCall24 is a brand known for its excellence in quality and our exceptionally high standards. We strive to achieve this in all areas of our organisation, but in particular with our valued workforce. You are the face of our organisation and we are represented by some of the best in the industry.

WHAT TO EXPECT FROM US

Take a look at what we can offer your organisation and how we can work together:

A true 24-hour service, 365 days a year:
We don't close, so you can always contact us in your time of need.
We have fantastic, long-standing relationships with our clients and hold Preferred Supplier arrangements with major healthcare operators in the UK, across both the Private and Public sectors.

Unparalleled compliance levels: We operate to NHS framework, CQC, and DOH guidelines, giving you the peace of mind that you are working with an organisation that adheres and exceeds the highest of standards.

A dedicated complaints department: In the event of a complaint, this team will act as your liaison for all clinical and non-clinical issues, we support you through the entire process until the complaint has been fully investigated and considered closed.

We can offer you your perfect Temporary, Contract or Permanent roles within the Healthcare sector - Let us know your career aspirations and we will help you take the next step in your career.

Technologically advanced: You are working with an organisation which embraces technology and all it has to offer to make your lives easier. You don't even require a timesheet working with us.

A huge list of value-added perks and benefits when working with us - We believe in taking care of our valued, dedicated, and loyal workforce.

Investing in people: We invest in our workforce and through upskilling, learning and development, we believe our workforce are some of the most skilled, experienced and qualified in the sector. Ask us how you can progress your career with us.

A highly skilled and experienced consultant, allocated to your organisation: Your consultant will be your main point of contact and they will get to know your organisation's needs, and conform to how you operate.

Monthly client service level information:
Whether you wish to have this discussed in a face-to-face meeting, over the phone or via email, we provide you with extensive management information and reporting, so you're able to analyse and monitor your organisations relationship with us, on a month-by-month basis.

TESTIMONIALS

Read testimonials from our clients and candidates...

Prisons

“I have been working with OneCall24 for the past few years and the staff are very helpful, courteous, and respectful when dealing with staff. Prompt response to emails regarding pay queries. My consultant always ensures am not out of work and my pay is not delayed.”

Band 6 Nurse, Essex

Prisons

“It’s a pleasure to have OneCall24 working alongside us here on our unit. The service is first class and always responsive to our needs; which is often very last minute. The caliber of staff who are deployed here is high, helping us to deliver the very best care to our patients, most of whom have very complex care needs. We cannot recommend OneCall24 high enough.”

Healthcare Manager HMP Service, North East

Prisons

“OneCall24 has always provided a reliable and fairly priced service. As a trust, we struggle to source nursing staff for the prisons and this as specialist area. I can pick up the phone to OneCall24 anytime and be confident that they will have the staff we need. The consultants are always transparent and their knowledge of the sector is always reassuring.”

Nurse Bank Manager NHS Foundation Trust, Midlands

Prisons

“We work with a few agencies but none that have been able to provide us with an all-round service as OneCall24 have. I can send OneCall24 any vacancy we have, from Carers to Prescribers, with the confidence that they either have the staff or will find us the staff. I am always happy with the caliber of candidates put forward and the response time from the agency.”

Healthcare Manager HMP Service, South West