OUR PROMISE TO OUR CLIENTS

We promise to deliver quality, professionalism and care to our organisations and staff.

WHAT MAKES US UNIQUE?

We pride ourselves in forming and maintaining successful relationships with our clients. We partner with organisations in a variety of sectors and allocate our specialist recruitment consultants depending on your area, organisation, and requirements. Our promise is to work closely with you to ensure we supply the right professionals for your vacancies.

Usp Our Promise Complex Care Icon 1
A FAMILIAR FACE THAT DELIVERS CONTINUITY OF CARE

We provide you with the same quality carers, time and time again, because we understand the importance of providing consistency, as carers build relationships with the patient, their family and the processes that best suit the person.

Usp Our Promise Complex Care Icon 2
VETTING/GOVERNANCE/COMPLIANCE
 

Adhering to the highest of standards, vetted and audited by NHS frameworks (HTE & CPP), CQC, NHSI, Monitor and ISO9001 Quality Management System (QMS).

Usp Our Promise Complex Care Icon 3
PLATINUM AWARDED FOR EXCELLENCE IN COMPLIANCE

We are Platinum Awarded for 4 consecutive years in a row as well as being audited to 100% for the candidates that we place with you.

Usp Our Promise Complex Care Icon 4
NURSE LED
 

The best quality care, the highest skilled staff, the most compassionate people working with us, led by our industry experienced Clinical Nurse Leads.

Usp Our Promise Complex Care Icon 5
WE NEVER CLOSE
 

We are open 24/7, every single day of the year. We are just as effective at the evenings and weekends as we are during the week. We never miss a call.

Usp Our Promise Complex Care Icon 6
HELPING OUR CUSTOMERS ACHIEVE THEIR DREAMS

Care isnt just about being taken care of clinically, its about helping each person reach their potential by facilitating them to do the things they love. We manage the risks for our customers and help them achieve their personal goals.

Usp Our Promise Complex Care Icon 7
A TRUE EMERGENCY SOLUTION
 

Our rapid response team will operationalise a care package in a matter of days, supporting you at a time when very few others can. Our highly qualified, skilled and experienced team remain on standby waiting for your call.

Usp Our Promise Complex Care Icon 8
LOVED ONES
 

Our care management system excels in every aspect of care planning and accuracy. With our care management system, families can be in contact with the patient at the click of a button. With our care management system, families can be kept up to date with the care plan, see photos and communicate with the care giver at the click of a button - we hope to make you feel close when you may be far away.

Organisation Usp 3 Image

COVID19 Free

Professionals Usp 8 Image

Our Technology

Organisation Usp 2 Image

Vetting, Compliance, Governance